Serviceability and charges
- Delivery is subject to pincode and carrier serviceability.
- Any delivery charge is shown before an order is placed.
- Remote or restricted locations may require more time or a different carrier.
- Large project consignments may follow a separately confirmed dispatch plan.
Dispatch and delivery
An order is accepted only after stock reservation and confirmation. Estimates are not guaranteed appointment times and may change because of carrier, weather, access, or regional restrictions.
Receiving the shipment
- Check the outer package before accepting delivery.
- Record visible damage or tampering with clear photos or video.
- Keep the packaging, invoice, accessories, and labels until the product has been checked.
- Report a missing, wrong, damaged, or defective item promptly through customer care.